Frequently Asked Questions And Answers

  • What do you sell?

At PracticeTestSoftware, you will find various products and services including training materials and study guides and other digital products. These guides are made available in two different formats, i.e. Practice Test Software and PDF files.

  • Do I get my certification from you?

At PracticeTestSoftware, you will only find the training guides and preparation materials. To enroll in a certification exam and secure it, you should visit the test taking websites like or

  • Which certification program should I choose?

We do not offer consultancy in this respect. It is highly recommended that you take guidance from certification-related forums.

  • Can I pass the exam with your preparatory guides only?

Certainly! At PracticeTestSoftware, we are 100% assure that the quality we offer will help you get through the certification exam on the very first attempt. You should start the preparations using our guides at least two weeks before you intend to appear in the actual exam. The money-back guarantees we offer totally reflects the confidence we have in our quality products.

  • For how long the product stays valid?

The product you pay for stays with you for a lifetime.

  • For how long I can claim guarantee and support for the product?

PracticeTestSoftware offers money-back guarantee and support for 90 days from the date the product has been purchased.

  • How often your products update?

There is no fixed time for the exam updates, as it dependent of several other factors that we do not control directly. Nevertheless, we at PracticeTestSoftware assure that the products you purchase are always up-to-date and guarantee your success.

  • Are The Updates Free?

We offer free updates during the 90 days validity period from the date of purchase. After this time, the update period can be extended for another 90 days time at 50% discounted rate.

  • How do I get free updates?

The free updates are available to all the customers for 90 days. Simply ‘log in’ to your account on PracticeTestSoftware and you will find the updated products there.

  • The Product is showing lesser number of questions than before?

During the latest product updates, the obsolete questions are removed from the guides and this is why the product might be showing lesser number of questions than before.

  • What mode of payments do you accept?

We accept payments through all major Debit/Credit cars and PayPal.

  • Where can I download the product from?

Once you have made the payment for the product, you will receive a confirmation email, and then you can download the product immediately from your dashboard. Click on the download button and the download will start right away.

  • How Secure Is Your Website?

PracticeTestSoftware has advanced security protocols integrated on the site. We guarantee that your details stay confidential with us.

  • How can I avail discounts?

Special discounts are offered on Bundles or Value Packs for the popular certification exams. If you buy 3 or more products, you can avail discounts on the total amount.

  • I failed the exam, how to claim refund?

If you have failed the exam, you can claim a refund. Please check out the refund policy for further details. Send us your test report, and you will be refunded immediately.